How to return

If you have changed your mind about a purchase or want another size or color, you can use the shipping-label we send you earlier or you can create a return-RMA. Please note that we have a return-fee of 20 GBP (which we deduct from the total amount refunding).

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- 20 GBP
Find email with return slip Print and complete checklist (in return letter) Prepare the package Deliver to DPD-post office Receive money back (refunding)
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Find email with return slip

We sent you an email with a return slip when you ordered your product *. Find this mail and go to item 2.

*Did you order your product before July 2018, please send an email to sale@euroskateshop.com. It is important that you provide your order number.

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Print the delivery slip

Print the leaflet and tick the options. This note is put in the package.

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Prepare the package

- Please put the properly wrapped items in the package and close it thoroughly. If the item has been delivered in a special package from the manufacturer (such as a pair of shoes), the original packaging must be included in the return shipment.
- Put the leaflet in the package (this is because we can find and process your return).
- Print the actual return slip and put it on the outside of the package so that it is visible (there must be no shipping notes outside the package).

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Deliver to DPD-parcelshops

Deliver the package to the nearest DPD-post office.

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Receive money back (refunding)

When we receive your product we'll refund your money.
We will take a return-fee of 20 GBP. We deduct the fee from the total amount refundering.

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When replacing you order the desired variant

We refund the money for the product you wish to exchange (return fee of 20 GBP deducted from the amount you get refunded). You can create a new order with the desired product or variant.

Do you have problems requesting for a return please contact our customer care service.