Cookie and privacy policy

When you visit Euroskateshop.com, we collect information about all visits to the website. We use this information to improve your user experience, evaluate the use of the individual items on Euroskateshop.com and to support our marketing.

Below you can read about the information we collect, how we treat the information, what we use them, who has access to the information and how to contact us. cookies and privacy policy.

The collection of personal customer information at Euroskateshop.com takes place within the framework of existing legislation and the EU's general data protection regulation ( GDPR ), as last updated on May 25, 2018.

Euroskateshop.com Automatically detects IP address as well as data relating to your movements between different pages and services on the webpage. If you log in or sign up for our newsletter, we also register this so we can make it easier for you next time.

We use various analytics tools, such as Google Analytics, that help us collect statistics about the use of Euroskateshop.com and make it a better experience for you.

Euroskateshop.com collects information from you from the f ire sources:

  • From cookies   when you visit our website, for example IP Address, Country, Viewed Pages, Featured Categories, Show Brands, Your Interaction / Click, and Searches.
  • From your purchase, for example. demographic data, email address, payment information, items, order amount, discount level, brands and frequency. Included is the sending of transaction email, for example. Order Confirmation, Shipping Confirmation and Refund Confirmation.
  • From users   It provides information about itself (for example, by adding a favorite brand or information to the customer profile)
  • From credit rating   from third-party rating agencies, such as If you choose to pay with Klarna Invoice, where you must be approved as a late payment / installment customer.
  • The purpose of collecting the information is used in different areas:

  • Commitments: To fulfill our commitment to you as a customer - such as purchase, invoicing and customer service.
  • Customer Service: In order to perform customer service through your customer account, email, chat or phone. Answer questions related to your order or past orders, correct mistakes and guide you as a customer.
  • Marketing: Providing inspiration for you, product offerings / services and personal recommendations via website, email, SMS, direct mail, phone and third-party marketing.
  • Customer Experience: To improve customer experience through interaction with Euroskateshop, such as development of new features or services and products. This also includes managing, protecting, operating and maintaining our websites, system administration and security, and agreeing to aggregated statistics on site use, purchase, and to improve understanding of our customer's preferences for goods.
  • Fraud and ris: To prevent fraud and carry out risk assessment.
  • Legislation : To comply with applicable legislation on personal data.
  • profiling 
    Euroskateshop creates unique customer profiles based on the collected data about you across all data sources, for example. browsing behavior along with your purchases and information you have provided. We combine and analyze these data with the aim of improving your experience at Euroskateshop.com and to tailor personal offers and services, as well as to define the frequency of communication.

    Data storage period 
    We keep your personal information for the period necessary for fulfilling the purposes outlined in these Terms and Conditions unless a longer retention period is required or permitted by law for legal, fiscal or regulatory reasons or other legitimate business purposes.

     

    Purpose

    Period of time

    marketing Objectives

    3 years after your recent activity, e.g. purchase, communication activity or visit our websites.

    If you have given your marketing authorization (email, SMS, phone, etc.) and as long as we have your permission.

    Order history and obligations to fulfill orders at Euroskateshop.com

    5 years or so as long as we are required to comply with the required legal requirements.

    Customer service for Euroskateshop.com

    3 years or so as long as we are required to comply with the required legal requirements.

    Customer Experience at Euroskateshop.com

    3 years after your recent activity, e.g. purchase, communication activity or visit our websites.

    If you have given your marketing authorization (email, SMS, phone, etc.) and as long as we have your permission.

    Fraud and risk assessment for Euroskateshop.com

    3 years or so as long as we are required to comply with the required legal requirements.

    Observe legislation for Euroskateshop.com

    As long as we are required to comply with the required legal requirements.

     

    What are cookies? 
    When you visit Euroskateshop.com, cookies are stored on your computer. A cookie is a small text file stored in your browser to recognize your computer on subsequent visits. Personal information is not saved as cookies.

    Virtually all websites use cookies and they are on your own computer to help you to enhance your user experience. In some cases, cookies may be necessary not to provide certain services on the website.

    The information in your cookies is sent between your browser and ours web server and includes information about user settings, login and how to use the website.

    What are cookies used for at Euroskateshop.com?

    Browsing 
    When you visit Euroskateshop.com, we collect information about all visits to our website. We use this information to improve your user experience and to support our marketing.

    Browsing may trigger a service email 
    Euroskateshop.com collects your browsing behavior (such as shown categories, brands, products, etc. ) to improve the communication of relevant products and offers that are of particular interest to you .

    Automatic login 
    Based on different parameters, such as The IP address, device and cookies, registers Euroskateshop.com Automatically, who you are when you move between different pages and services on the site. This means that if you are logged in to our website, you will be automatically logged in the next time you visit Euroskateshop from the same device. The same automatic login will occur if you click on an email from Euroskateshop.

    Analytical tool 
    We use different analytical tools, such as. Google Analytics, which helps us collect statistics about the use of Euroskateshop.com to give you a better experience.

    To determine who visits our websites, we use cookies to lead demographic and user-related statistics. This allows us to customize and create content and services that match your and other users' interests and wishes. Below you can see the purposes for which cookies are used at Euroskateshop.com

    Third party cookies 
    Euroskateshop.com uses a number of third party services on our pages. These services sometimes also use cookies. You can choose to reject third party cookies in your browser by following this link:   https://www.youronlinechoices.com/uk/your-choices.

    Among other things, third party cookies are used to make statistics on your visits to Euroskateshop.com, where we use cookie s for example. to know which sites, you visit and how long you are on them. Here we use the Google Analytics system provided by Google.

    You can disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    Marketing / re- targeting 
    Euroskateshop.com Also works with a number of companies to improve our online advertising to ensure that you only show relevant ads. In this regard, we use the following vendors: Facebook, Instagram, Google Adwords / Google Analytics, Clerk, Trustpilot and MailChimp for newsletters.

    Euroskateshop.com contains third party components as e.g. "Facebook Recommend", "Facebook likes" or "Google". Done is third party components that cause the third-party component, such as Facebook or Google, receives technical data about your browser, IP address, and what pages you visit at Euroskateshop.com. What the third-party component holder does is beyond our control and is solely a relationship between you and the third-party component holder.

    Euroskateshop.com Use this to link directly to our social media r and thereby ensure easy navigation for you as a customer.

    Functionality of the site 
    At Euroskateshop.com Comes with a number of technical cookies that are required to handle the functionality of the site. These are cookies that are stored when you log in to Euroskateshop.com. In addition, cookies are stored to keep track of the contents of your shopping cart, your favorites, etc.

    Can I avoid cookies? 
    If you do not want to receive cookies, you can either block all cookies, delete existing cookies from your computer or receive a warning before saving cookies.

    We recommend that you read our cookie policy thoroughly before you consider making changes to your settings for cookie's on your computer and read about cookies on other websites.

    A change your cookie - settings may result in an impaired user experience when visiting our and other sites because your computer can not remember your clicks on the site.

    We need to alert you that if you do not accept cookies, there may be features at Euroskateshop.com that do not work with you.

    How to handle cookies:

    Firefox 
    Delete cookies, do the following: Go to Tools -> Options -> Privacy -> remove individual cookies or clear your history.

    To block cookies, go to Features -> Settings -> Privacy -> in your history choose "Use custom settings for history" -> set the checkbox to "Always use Private Browsing Mode" and uncheck "Accept Cookies from pages".

    Internet Explorer 
    To delete cookies, go to Features -> Internet Options -> General Tab -> Press the Delete -> Cookies-> Delete.

    To block cookies, go to Features -> Internet Options -> Privacy -> Take the slider and dust it in the top. Then you block all cookies. -> Click OK.

    Google Chrome 
    To delete cookies in Google Chrome, press the toolbar -> Tools -> Clear browsing data -> Delete cookies and other site data -> Clear browsing data .

    To block cookies, press the toolbar -> Settings -> Show advanced settings -> Content settings -> Click "Always block websites to save data" and set the checkbox in "Block third-party cookies and web site data" -> O K.

    Safari 
    To delete cookies in Safari, press the toolbar -> Settings -> Security -> Press the "Show Cookies" button. Here you can either delete cookies from a single domain or remove all cookies.

    To block cookies, press the toolbar -> Settings -> Security -> Under "Accept Cookies", select "Never".

    Contact us regarding personal data 
    If you would like access to the information that is registered with you, please contact: sale@Euroskateshop.com. If registered incorrect data, or you have other objections, you can contact the same place. You have the opportunity to gain insight into what information is registered about you and you may object to a registration under the Personal Data Act.

    As a customer you are entitled to access your collected data categories and you may object to the registration under the relevant rules of general EU data protection requirements (GDPR). Upon relevant inquiry, we will update, modify or remove personal information that we control, subject to any violation of any law.

    We can refuse a request which require disproportionate technical effort (eg. The development of new system or significantly requires amendment of our existing processes) affect other individuals' personal data, or requests that are extremely impractical (eg. information from backup systems). All inquiries regarding This should be addressed directly to customer service via e-mail sale@Euroskateshop.com.

    Protection of personal data 
    According to the law, your personal information must be kept safe and confidential - and so do we! We store your personal information on high-security servers that are located in controlled facilities and our security measures are continuously monitored to determine whether our user information is handled properly and with due regard to your rights as a user. However, we cannot guarantee 100 percent security for data transfers over the Internet. This means that there may be a risk that other unauthorized persons gain access to information when data is sent and stored electronically. You thus disclose your personal information at your sole discretion.

    Personal data is deleted or anonymized continuously as the purpose for which they were collected is terminated. Read about our purpose of your information, further up in this text.

    The rapid development of the Internet means that changes in processing one of your personal information may become necessary. We therefore reserve the right to update and modify any current privacy practices. If we go so will update the "last updated" date at the bottom. In case of significant changes, we will notify you in the form of a visible notice on our website.

    You always have the opportunity to complain about the processing of information and data regarding you. The complaint is filed with the Data Inspectorate. Contact Euroskateshop.com if you have questions regarding the storage of your data.

    You can contact Euroskateshop.com via: 
    E-mail: customer service @ Euroskateshop.com 
    Pr. Phone: 27 62 22 22

    Or per. letter to: 
    Euroskateshop ApS 
    Att : Customer service 
    Tjærebyvej 30 
    4000 Roskilde 
    Denmark


    Last updated: May 2018